Amazing customer service when the courier lost my delivery. Contacted the support team at Rooh Collective who promptly sent me a new outfit by express post. The outfit was exactly what I wanted.
Bailey in black, this dress held me, I didn’t “fit” it, the sizing in the made to measure process was so exceptional that I was simply held in this beautiful dress all day.
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The silhouette is incredible in this dress. The relaxed, slightly oversized cut gives real presence without drowning, something VERY important when u r a 48 year old obese shorter woman. It skims the body beautifully and feels intentional rather than “loose.”
You can see the structure in the fabric straight away. It holds its shape but still has flow, which is exactly what makes it feel elevated.
Those sculptural sleeves? 🔥
They add drama without being loud. They frame the shoulders nicely and balance the volume of the dress so it feels strong, not frilly.
This dress felt like being held.
Not tight. Not trying. Just beautiful, for me.
The customer service was incredible & I’m so thankful for the support I received, nothing was an issue, every single touch point with Rooh Collective was a positive one. Thank you, your dress made this mama of 7, Aua (grandmother) of 5 & woman who is struggling to move weight in the menopause feel so comfortable, both physically & emotionally on one of the most special days of my life as a mama. The first wedding of our 7 children opened a new season of my life & the dress I wore as I walked into that season was perfect, thank you!
I want to also say the kaupapa of your brand, supporting woman with exceptional skills & artistry who make these divine pieces makes your brand so appealing to me.
I wore the birthday gown as my wedding dress and it was perfection! As a non traditional bride it was the perfect dress for me and got so many compliments tha it was the dress made for me! It is such a beautiful dress and well made. I’m a size 16 and ordered the xl but then reached out to customer service and they changed it to a large as they suggested it would be a better fit and it was definitely the right choice! I can’t wait to wear it again!
They went above and beyond to make the dress, custom size and colour for me in time for a wedding with such a short time frame! Appreciated it so much
I wore this dress for my engagement party and it was one of the best decisions I made. The team were so helpful and responsive to my custom size request (22-26AU) and when I received the dress it fit like a glove. They also made the exact colour I wanted. I received so many compliments on the night and every photo looks stunning. Thank you, Rooh, honestly!
